If you need to make a return, kindly call Pure Scientific at 877-788-6337.
*Refunds will be issued
back to the original form of payment
- For a full refund* (less shipping charges & 15%
restocking fee), the product must be returned unopened and
unused within 30 days.
- If there is any sign that the product has been opened
or any sign of usage, the return will not be accepted for a refund.
- Please note that all returns are carefully inspected by
the Returns Department before a refund is issued.
- Original shipping or return shipping is not included in
- Items received beyond the eligibility date of 30 days
will be discarded and a refund will not be issued.
- Any returned item(s) rejected by our Returns Department
may be claimed by the Customer. The Customer is responsible for return
shipping costs. Please contact Customer Service directly to set this up by
- Rejected returns are only held for 14 days. Items that
are not requested to be returned to the Customer within 14 days will be
- Returns valued at $500 and over will be subject to a 20% restocking fee.